Ordering From Billy and Charlie's
We
thank you very much for your interest in our products. Now is a great time to
buy a trinket from Billy and Charlie's for yourself, or as a gift for your liege
lord, retainer, leman, squire brother, captain, or any member of your household
or affinity.
 | Don't
miss this! You can order gift certificates for Billy and Charlie's
finest merchandise! (Or our crummy stuff - whatever!). Perfect for thanking the
autocrat who snuck you into that feast! Or the guy who gave you a ride when you
lost your muffler! Develop good taste and fiscal responsibility in your children!
Available in any amount - $10, $20, and $50 certificates will be provided as Billy
and Charlie "cash". |
You can order anything in our
catalog, or a gift certificate, by sending a money order or check to:
Billy
and Charlie
147 W. King St. Bldg D
Malvern, PA 19355
USA
Print out an order
form! (Not required - just a convenient option.)
Please
note this information:
- Please make checks payable to "Billy and Charlie".
I know you used to make them out to Marianne, but we have incorporated!
- Paypal
- We now accept Paypal for all orders, foreign and domestic. Drop us a
line for payment information. Please help us by writing ahead - we do not
always have every single item in stock, and we would rather communicate about
what we can supply and how quickly before you click that Paypal button.
Thanks!
- Payment and Shipping: We will try to ship orders paid
by money order within two days. We may hold orders paid by check for the check
to clear. Please send us e-mail
as you order if you need especially quick delivery - we will be very glad to try
to accommodate you, to discuss the delivery schedule, to confirm that the items
are in stock (or to pour more stock in preparation for your order), etc. We generally
read our e-mail several times a day; we may miss a couple of days in traveling
now and then.
- Shipping Cost: Please add $3.50 to the total cost
of your to pay for domestic shipping by USPO, first class. Add $6.00 to the total
cost if you prefer Priority mail.
- Customers in Pennsylvania: Please
add 6% of the total of your order before shipping for sales tax. If you skip this
part, your order will be delayed while we get it straightened out. Thanks for
your help!
- Customers outside the U.S.: We are delighted to serve
you also. Please drop us a line to discuss shipping costs and payment. In general,
we ship US post by a method that takes 4-7 days to arrive anywhere in the world.
The shipping charge varies depending n the weight of your order. We will be glad
to quote an exact figure when we know what you would like to order. We cannot
take credit cards, but we will accept payment by PayPal (http://www.paypal.com).
We also have customers around the world for whom it is convenient to pay in U.S.
cash, and this has worked well for many of them. Please send us e-mail
to discuss any of these issues - we hope to make your ordering as convenient as
possible.
- Guarantee: If you are not satisfied with our products
you may return them for a full refund.
- We want you to be pleased with
your purchase. If you are ordering a brooch, please read the information in the
QFA's about the pins on the brooches. These are made
authentically as an integral part of the brooch. They are thicker than the steel
pins on modern brooches and are best worn in textiles more loosely woven than
modern cotton shirt fabrics. They are more subject to damage than steel pins.
That said, we and our customers have worn these brooches happily and successfully
for over a decade now.
- You must let us know: your name and full
and correct address, so we can ship your order successfully. If you have e-mail,
we would be very glad to have you include that information in your letter so we
can contact you rapidly if we need to for any reason.
- Print out an
order form if you'd like one.
Thank
you!